Description
- Position Type:
- Full-time
- Salary Range:
- 12 - 0 Hourly
To Whom It May Concern:
I am currently exploring new career opportunities and am interested being
employed by your company as a team player. I believe that as your employee, I would be
able to further develop my own abilities and knowledge and allowing me to
become a key player and a valuable employee.
I have a very diverse background of experience including general office abilities and excellent customer service skills. I am very detail oriented, and professional. Please review the enclosed resume, which highlights the skills and accomplishments that will enable me to contribute to your company. During my years in the Office Support field, I have demonstrated independence, confidentiality, and loyalty.
Through out my tenure, of Office Support, I frequently had the opportunity to you my administrative and customer service skills. I enjoy the challenges and responsibilities involved in my work, and applying my abilities to real world situations. I also have proven abilities with computers, which I am called upon to use on a regular basis.
Thank you for taking the time to review my qualifications. I would welcome the opportunity to speak with you about the possibility of my filling a position at your company. Let me emphasize my interest in your company and my confidence that I could make a strong contribution.
Thank you for your consideration in this matter.
Sincerely,
Jessica D. Lyons
Enclosed: Resume
References
Jessica D. Lyons
9710 Ziegler Ave
Las Vegas, NV 89148
702-882-0016
Objective
I am currently seeking a career-oriented position with a progressive company, which will utilize and expand my abilities and where opportunities exist for professional growth.
Personal Profile
I have outstanding customer service abilities and excellent organizational skills with attention to timely and accurate completion of tasks. I also possess the ability to communicate effectively along with excellent problem solving skills both in a public service capacity and in a professional office capacity. I am very dedicated with an understanding of professionalism, business ethics and confidentiality. I have a positive can-do attitude and an eagerness to learn.
Computer and Office Skills
Able to use standard office equipment efficiently and have experience with typing ability and ten-key by touch. Computer literate and experienced with a variety of software including Microsoft Word, Outlook, Excel, among others.
Work History
Hard Rock Condominium Sales May 2005 - February 2006
Office Manager/Executive Secretary
Assisted in multiple tasks for high profile clients, attorneys, and bankers including monitoring multiple phone lines, computer data entry, monitoring funds and file updates. Also in charge of filing, faxing, and all other general office duties that facilitated results. Handled all daily office responsibilities to assist in the workflow. Made travel, meeting and other arrangements. Also served as Executive Secretary to VP of Company.
Monte Carlo Hotel and Casino
Cocktail Server/Customer Relations June 2004 – July 2004
Seasonal position as a cocktail server in the main casino. Provided superb customer service serving cocktails and providing tourist information. Also acted as key support to management by monitoring activities on the casino floor. Proactive in handling minor conflicts between customers and/or staffing.
Gilly’s Bar and Grill Sept 2003 – Feb 2004
Cocktail Server
Provided professional customer service serving cocktails and providing information. Also acted as key support to management by monitoring activities in the facility. Utilized discreet and objective problem solving skills in handling minor conflicts between customers and/or staffing.
Las Vegas Review Journal Feb 2003 – April 2003
Classified Operator
Operated multi-line phones system and provided various types of account information for customers. Answered questions and facilitated resolutions to invoice problems. Initiated financial transactions for customers. Continually improved quality service based on client feed- back. Performed other essential duties including data entry, filing, typing, and other basic office responsibilities as required.
Western Diversified Electric Feb 2001 – April 2001
Office Manager
Responsible for answering phones in a timely and professional manner, providing information and problem resolution for both external and internal customers. Assisted management, customers, employees and business associates in obtaining necessary information and documents to complete projects . Instrumental in the opening, sorting and distribution of time sensitive documents and packages to appropriate persons both within and outside the company. Performed any and all other front office functions needed including maintaining job files, data entry for payroll purposes, completing job submittals and purchasing of materials.
Warranty U.S.A. Nov 2000 – Jan 2001
Supervisor Auditor
Responsible for monitoring incoming calls and quality assurance regarding customer service issues, including problem analysis and resolution.
Budget Suites of America Feb 2000 – Aug 2000
Front Desk/Night Auditor
Job responsibilities included room reservations, phones, customer service, auditing and reconciliation of funds.
Business References
Hard Rock Condominium Sales Dates Employed: May 2005 – Dec 2005
4475 Paradise Rd. Salary: $15.00/hr
Las Vegas, NV 89109 Supervisor: Stephanie Brown
(702) 366-5118 Reason Left: Business Closed
Review Journal Dates Employed: Feb 2003 – April 2003
1111 W. Bonanza Salary: $10.00/hr
Las Vegas, NV Supervisor: Ladene David
(702) 383-0224 Reason Left: Family Obligation
Western Diversified Dates Employed: Feb 2001 – April 2001
3652 South Procyon Ave Salary: $10.00/hr
Las Vegas, NV 89109 Supervisor: Ken Barsey
(702) 227-0451 Reason Left: Temporary Position
Personal References
Kim Duhon
2104 San Simeon St.
Las Vegas, NV 89108
(702)636-1980
Mandi Segura
5905 Edrene Ave
Las Vegas, NV 89108
(702)648-5284
Patricia Garvey
1881 Alexander Unit #2115
Las Vegas, NV 89032
(702)528-2689

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December 30, 03:31 PM Diahann says: